Making a Change to my Policy

What if my policy falls due for renewal while the policy is suspended?

For Car Insurance Customers

If your policy falls due for renewal and the policy is suspended, you will have two options:

1.  Not renew your motor policy, so there will be no cover at all on the insured car from the renewal date.  We will issue any refund due for the time the policy was suspended. You will need to contact our customer care team to arrange the refund.

2.  Renew the policy and the request to suspend it again. Please call our customer care team immediately after you renew to request for this to be processed, as it will not automatically re-suspend from the renewal date.

 Customer Care:

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