Making a Claim

How do I make a claim on my travel policy for anything other than medical emergencies?

For Travel Insurance Customers

If you would like to make a claim under your Travel Insurance policy you will need to contact us to let us know.

You can contact us in whatever way is easiest for you:

  • Post - Travel Claims Services, OSG Travel Claims, Merrion Hall, Strand Road, Dublin 4,
  • Email -
  • Phone -  1890 200 123 (or +353 1 261 1540 if calling from abroad)

You can contact us during normal office hours.

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