My Policy Documents

My documents have been emailed to me but I cannot open them

If you have received your documents by email, they are sent as PDF attachments.

If you are having trouble opening your documents you may need to install compatible software on your device to allow you to view these.

If you are still having trouble opening the documents please contact our Customer Care team.

Motor & Home Customer Care:

Pet Customer Care:

Travel Customer Care:

Have we answered your question?

We are always interested in improving our service.

Do you have any feedback you'd like to give us?