Reliable when you need it
Like a pair of wellies on a rainy day, or an old football when the sun comes out - you only appreciate the reliable things in life when you need them. Reliable isn't always your first choice, but when it comes to insurance it should be. 123.ie has always been committed to offering consumers great value insurance with excellent cover but we also pride ourselves on being there when you need us, with our exceptional customer care and 24 hour claims service. In fact, over 300,000 customers rely on us every day for their insurance needs.
So why do so many people rely on us for their insurance needs?
Well, it could be our award winning service and the fact that our friendly, helpful staff are here to take your queries six days a week. But, it could also be our excellent website designed around your needs or our great value policies plus the range of insurance products we offer. In fact there are many, many reasons for choosing 123.ie and we are adding to these reasons all the time. It's always nice to know you are in good company.
Check out our new 'Reliable when you need it' TV campaign!
Whenever you have a query, our team in Dublin are just a phone call away and are here to help, Monday to Saturday.
Our customers always appreciate how easy we make it for them to organise everything – almost as much as they love our really great quotes!
123.ie is very careful about who we hire to join our staff. We hold regular training programmes to make sure each member of our team is an expert on each of the products we offer.
We do this because, whenever you talk to our call centre or interact with us online, we want to make sure that you always have the best experience possible – and get offered great savings too.
We’re proud to have great staff, and based on the positive feedback we get from our customers, we’re not the only ones who think they’re great.
Alex R, Car Insurance customer, July 2015
I have already recommended 123.ie to friends and colleagues. It's nice to talk to people who seem like they put their customers above the profits. Well done and keep it up.
N. Deevy, Wexford, Car & Home Insurance customer, August 2015