New! Customers can make motor & 123GO claims online
We know making a claim can be stressful – so now it’s easier than ever. If you are a Customer, register your claim online for the quickest way to get the process underway.
Need to Claim?
From online accident report forms to text messages that keep you updated on the progress of your claim, we strive to remove the stress from what can be a very stressful situation.
Car Insurance
Motor Claims
Naturally, we hope you won't have any accidents or misfortune but if you do we are here to support.
If you are a Customer the quickest way to get the motor claims process started is to register your claim here but if you do want to speak to us, we're here
Our claims team number
01 290 1000
Windscreen Cover
Available on our Comprehensive policies only.
We’ll cover the repair or replacement of a broken windscreen. Call our approved supplier Autoglass on (01) 409 0900 or make a booking online here.
Key Care
If you have KeyCare and you lose your keys call our 24 hour emergency helpline on (01) 518 1412 with your unique key fob number ready.
If your keys are stolen, a claim can be made immediately. If the keys are lost, you must wait for 48 hours before you claim just in case they turn up.
Home Insurance
If you would like to make a claim on your Home Insurance policy you can contact our Claims Team on (01) 290 1999, or log a claim here.
They are available 24 hours a day, 365 days a year. Once you contact us we will send you a claims form and the team will go through the next steps with you.
Home Rescue
If you have Home Rescue on your policy and need to avail of our 24hr, 365 day emergency repair service, you can call our Home Rescue Team on +353 (091) 545 970.
Travel Insurance
For Non-Medical Claims
If you need to make a claim on your Travel Insurance policy, you can contact our claims team Monday to Friday, 9am to 5pm by:
Phone: 091 501 674
Email: traveldept@MAWDY.com
In the event of an emergency abroad You should contact the MAWDY 24-hour helpline number +353 91 501 674.
Give Your name, Policy Number and as much information as possible, together with a telephone number where You can be contacted day or night.
Life Insurance
Claim on your Life Insurance
If you need to make a claim on your Life Insurance policy you can simply contact Irish Life Monday to Friday, 9am to 5pm by:
Phone: (01) 7041010
Email: customerservice@irishlife.ie
Post: Irish Life Visitor Centre, Lower Abbey Street, Dublin 1
Health Insurance
If you would like to make a claim, you can simply make a claim via your online account or contact Irish Life Health directly on 01 562 5100.
Please keep in mind there are waiting periods on our policies for new members, this is a period of time during which you cannot make a claim.
Every insurance company has waiting periods but, once you have less than 13 weeks break in your cover and have already served the waiting period with another insurer, you do not have to re-serve it.
If you have travel insurance on your plan and you wish to make a medical emergency claim you can call 00 44 208 666 0628.
Van Insurance
Van Claims.
If you or any other driver are involved in an accident, please contact the Claims Team as soon as possible.
To report a new claim, or if you have queries in relation to an existing claim, please contact the Claims Team on 091 762 727.