Car claims

If you or any other driver are involved in an accident here or abroad, you need to contact our Claims Team immediately. They are available 24 hours a day, 365 days a year.

Involved in an accident?

Call our Claims Team immediately on (01) 290 1999. Available 24 hours a day, 365 days a year, or log a claim here.

Windscreen Cover

Available on our Comprehensive policies only.

We’ll cover the repair or replacement of a broken windscreen. Call our approved supplier Autoglass on (01) 409 0900 or make a booking online here.

Key Care

If you have KeyCare and you lose your keys call our 24 hour emergency helpline on (01) 518 1412 with your unique key fob number ready.

If your keys are stolen, a claim can be made immediately. If the keys are lost, you must wait for 3 days before you claim just in case they turn up.

If you would like to make a claim on your Home Insurance policy you can contact our Claims Team on (01) 290 1999, or log a claim here.

They are available 24 hours a day, 365 days a year. Once you contact us we will send you a claims form and the team will go through the next steps with you.

Home Rescue

If you have Home Rescue on your policy and need to avail of our 24hr, 365 day emergency repair service, you can call our Home Rescue Team on +353 (091) 545 970.

For Non-Medical Claims

If you need to make a claim on your Travel Insurance policy, you can contact our claims team Monday to Friday, 9am to 5pm by:

Phone: (01) 661 9133

Email: travel@ie.sedgwick.com or Post: 123.ie Travel Claims Services, Sedgwick Ireland, Merrion Hall, Strand Road, Dublin 4.

For Medical Emergencies

For a medical emergency claim, you will need to contact Healix’s Emergency Service within 48 hours of the emergency on +44 20 8763 3074 or internationalhealthcare@healix.com

Claim on your Life Insurance

If you need to make a claim on your Life Insurance policy you can simply contact Irish Life Monday to Friday, 9am to 5pm by:

Phone: (01) 7041010

Email: customerservice@irishlife.ie

Post: Irish Life Visitor Centre, Lower Abbey Street, Dublin 1

If you need to make a claim on your Health Insurance policy you can simply give Irish Life Health a call on (01) 562 5100 and they will go through the next steps with you.

Please keep in mind that there are waiting periods on our policies for new members, this is a period of time during which you cannot make a claim.

Every insurance company has waiting periods but, once you have less than 13 weeks break in your cover and have already served the waiting period with another insurer, you do not have to re-serve it.