I was having serious trouble organising my car insurance and I rang your customer care line and a young lady called Natalie took the call, in all my years of dealing with customer care people in all different companies I have never spoken to a more helpful person in my life. Natalie was so kind and understanding on the phone and quite simply went above and beyond for me. She explained my whole situation to me and the problems I was facing and the position I was in. I have to tell you this girl is a credit to your company and because of this girl alone I will make sure mine and my families cars are insured with yourselves in the future. I really do hope Natalie gets appreciated in her job as I found my whole days dealings with this lady amazing. I honestly cannot say enough good things about this girl as she showed great patience and empathy with my dilemma.

The difference in sorting out Insurance in a few minutes versus the typical on hold/poor service/no empathy makes this the perfect policy for me.

Always pleasant to deal with, very quick & helpful to resolve any issues or queries. Would highly recommend.