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Customer Care
My Policy Cover
My Policy Cover
Motor - Additional Benefits
What optional benefits are available on car insurance?
Do I have breakdown cover?
What does breakdown assist cover?
In what type of situation can I use breakdown assist?
Am I covered if my car won’t start?
What if breakdown assist can’t fix my car at the roadside?
Am I covered for windscreen damage?
Is open driving cover available?
What does Key Care cover?
What keys are covered by Key Care?
How do I add Key Care to my policy?
How many keys can I attach to my key fob?
If I lock myself out of my car at night will assistance be provided by Key Care?
How do Key Care return my keys if they are found?
Do I need to pay the finder the €10 reward on my Key Care policy?
How many times a year can I make a Key Care claim?
Does making a claim on Key Care affect my no claims discount?
Is there an excess on my Key Care policy?
Do I have car legal assist?
Travel
What is the maximum length of time a Single Trip policy covers?
What is the maximum length of a trip on an Annual Multi-Trip policy covers?
What is the “single article limit” in the personal baggage section?
What do you mean by a “pre-existing condition”?
I have a medical condition. Can I purchase a Travel Insurance policy with 123.ie?
Does my policy cover me if I am travelling on business?
Do I have cover for golf clubs on my Travel Insurance policy?
Do I have to buy travel insurance at any specific time?
Can I cancel my trip for any reason and get all my money back?
Am I covered if I go skiing?
Am I covered for scuba diving?
What age categories and benefits apply to children on a travel policy?
Must children be accompanied by their parents to be covered under a travel policy?
Are there any exclusions or limitations on my travel policy?
Are there any countries excluded under my travel insurance?
Am I covered for holidays I take within Ireland?
Home Contents
What am I covered for under my contents insurance?
Is accidental damage covered under my contents insurance?
Are transportable items (mobile phones, laptops, pedal bikes etc.) covered?
Is my bicycle insured whilst stored in my shed?
Are my contents covered while moving house?
My Son / Daughter is going to College. Are their possessions covered?
Am I covered...
What does my Car policy cover me for?
What is my Policy Excess?
Am I covered to drive someone else’s car?
Am I covered to drive my car abroad?
Am I covered to tow a trailer or caravan?
Am I covered to drive if I've just had surgery?
Am I covered to drive if I have a medical condition?
Am I covered to carry passengers in my car?
What is the definition of social, domestic & pleasure (SD&P) use?
Am I covered for personal injury?
Am I covered for items taken outside of my home?
Am I covered for my mobility scooter?
Am I covered for business use?
Home - Liability Cover
Am I covered to work from home?
Am I covered to have someone rent a room in my home?
Am I covered for damage or injury caused by my pets?
I have staff at my home. Am I covered if something happens to them?
Home Buildings
What am I covered for under my buildings insurance?
Is accidental damage covered under my buildings insurance?
My property is unoccupied. Am I still covered?
Home - All Risks
What is all risks cover?
Why do you need a valuation & what should it include?
You have removed a specified item from my policy. What should I do?
Home - Additional Benefits
What optional benefits are available for Home Insurance?
What does Home Rescue cover me for?
What emergencies are covered on my Home Rescue policy?
Are parts and labour covered for emergency repairs on my Home Rescue policy?
How many times can I get help each year on my Home Rescue cover?