Keycare - How To Claim

Recover your keys fast with 123.ie Key Care’s 24 hour key protection, key recovery and locksmith assistance service.

When you discover that your keys are missing:

  1. Please call our 24 hour emergency helpline on 01 518 1412.
  2. Please have your unique key fob number ready, which will enable us to retrieve your policy details.
  3. You will be asked to confirm the circumstances of lost keys or stolen keys, allowing us to agree the best course of action to take.
  4. If the keys attached to the key fob are lost and remain lost for a period of 3 days, a claim can be submitted.
  5. If keys are stolen, a claim can be made immediately.