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We’re giving back €30 of premium to our Motor Policy customers.

Staying at home hasn’t been easy. And as a direct result of COVID-19 restrictions, we know that car journeys have fallen. To reflect these exceptional circumstances and the likely fall in claims trends, we are giving back €30 of premium to 123.ie private motor customers who had a policy in effect on 31st March 2020. We expect this to be in the form of a One4All voucher.

You do not need to do anything. We will post a voucher out to you directly over the coming weeks.

We’re always trying for better and this is just one of the ways we feel we can be better.

If you’ve got more questions, and we’re sure you do, check out our FAQs below.

123.ie Team

What are we doing?

We are sending all Private Motor customers who had a policy in effect on 31st March 2020  a €30 One4all voucher.

Why are you doing this?

People are driving less than before the lockdown which has led to a fall in the number of claims we’re seeing.

To recognise this, we are returning a portion of premium to Private Motor policyholders.

How much is the premium return?

€30 per policy in the form of a One4All voucher to all Private Motor customers who had a policy in effect on 31st March 2020.

Am I eligible for this premium return?

If you had a Private Motor policy in effect on 31st March 2020 you are eligible.

What do I need to do to get my premium return?

You don’t need to do anything. We aim to begin issuing vouchers before the end of this month.

When will I receive my premium return?

We aim to begin issuing vouchers before the end of this month, so you should receive yours shortly thereafter.

How will I get my premium return?

We will be issuing One4all Vouchers to all qualifying customers to the value of €30. These vouchers will be issued by post.

Why are you sending me a voucher instead of rebate?

A number of options were considered when choosing how to issue a premium return to our clients.

RSA decided the One4all voucher was the most efficient and safest way in accordance with Governmental guidelines on Social Distancing. We decided a cheque would not be appropriate because it would necessitate customers going to a bank to lodge.

It is also a great way to support the local economy, One4all vouchers can be used with a large list of Irish retailers.

How did you calculate the premium return?

We are expecting to receive fewer motor claims for the period of the travel restrictions.  The amount has been calculated to rebate customers the financial impact of the expected reduction in claims.

If the lockdown continues past May, will I get a further premium return?

If extended Covid19 restrictions on movement result in sustained lower road usage and claims frequency through the summer and beyond, we will further review the situation.

Why is this the same amount for everyone?

We considered a number of options in deciding the best way to return this premium to our customers. We decided by giving all customers the same amount was both the fairest and quickest way to do this.

Will this premium return impact my policy?

No, this does not impact your policy terms and conditions in any way.

I have a claim on my policy, am I eligible for the premium return?

Yes, it doesn’t matter if you have made a claim.

Will I get a premium return for all the policies I have with you?

A €30 One4all voucher will be issued for each Private Motor policy in effect with 123.ie on the 31st March 2020. For example, if you have more than one policy with us that qualifies for a voucher, then you will receive a voucher for each policy.

Do I have to renew my policy with you to get the premium return?

No, you do not. If your Private Motor policy was in effect on the 31st March 2020, you will receive the One4all Voucher.

If I cancelled my policy after the 31st March 2020 but before the One4all voucher is issued, will I still receive the voucher?

Yes, provided your policy was in effect on the 31st March 2020, you’ll receive the €30 One4all voucher.