At 123.ie, we’re always looking for ways to make life easier for our customers. That’s why we created My123, your self-serve portal that puts you in control of your insurance policy, 24/7.
Whether it’s the weekend or after hours, My123 gives you the freedom to manage your policy whenever it suits you. No need to call, just log in and take care of things in minutes.
What Can You Do with My123?
With My123, you can:
- Make changes to your policy
- View and download your policy documents
- Manage your payment plans and pay any arrears
- Upload required documents
- Update your contact details
- And much more all year round
Even better? Some changes made online qualify for a 10% discount — just another way we’re helping you save.
Who Can Use My123?
Currently, My123 is available for Motor, 123GO, and Home customers.
Here’s what you can do depending on your policy type:
Motor Customers
- Upload documents
- Pay outstanding arrears and update payment plans
- Change your vehicle (temporary or permanent)
- Add or remove drivers (temporary or permanent)
- Change your address
- Update your car registration
- Update contact details such as email and contact number
- Request a replacement certificate and disc
- Change contact preferences
- View and download policy documents
- Make a claim anytime, anywhere
- Enjoy a streamlined experience with a faster claims journey and digitalised customer experience.
- Upload documentation, dash-cam footage, and other supporting files to be attached to your claim.
- Receive automated confirmation of your claim registration, with your claim reference and next steps.
123GO Customers
- Pay outstanding arrears and update payment plans
- Top up your kilometres
- Change your vehicle (permanently)
- Change your address
- Update contact details such as email and contact number
- Request a replacement certificate and disc
- Change contact preferences
- View and download policy documents
- Make a claim anytime, anywhere
- Enjoy a streamlined experience with a faster claims journey and digitalised customer experience.
- Upload documentation, dash-cam footage, and other supporting files to be attached to your claim.
- Receive automated confirmation of your claim registration, with your claim reference and next steps.
Home Customers
- Pay outstanding balances and update payment plans
- View and download policy documents
- Update your home rebuild cost and contents sum insured
Ready to Take Control?
Sign up today at portal.123.ie and start managing your policy your way, anytime, anywhere.
My123, now that’s Better!
