My Policy Cover

What do you mean by a “pre-existing condition”?

For Travel Insurance Customers

A "pre-existing condition" refers to a medical condition or an illness or death related to a medical condition which you, or any person who your trip depends on, (this would include a relative or a business associate) knew about before you bought this insurance policy.

For full details of cover, limits and exclusions please refer to your policy pack, which was issued to you when you purchased or renewed your policy. Our current policy booklet can be found here.

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