My Policy Documents

How do I make a complaint?

If you wish to make a complaint, you can do so either in writing or over the phone:

Phone: 01 524 6000
Post: The Complaints Manager,
123.ie, Mountainview, Central Park, Leopardstown, Dublin 18, D18 E6F4
Email: complaints@123.ie
Fax:     01 524 6090

If you have a complaint in relation to the treatment of a claim please contact the Customer Service team at:

Post: RSA Insurance Ireland DAC,
RSA House,
Dundrum Town Centre,
Sandyford Road,
Dublin 16

Phone: 1890 290100, outside Ireland 00353 1 2901000
Email:  complaints@ie.rsagroup.com

 

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