The Do's!
? Put your personal safety first at all times.
? Contact a plumber or builder if you need emergency repairs (in the event of water damage or a break-in)
? Move soft furnishings or carpets to higher ground (in the event of water damage)
? Try to take as many photos as you can of the scene using your mobile phone (from a safe place).
? Put yourself in the hands of experts who are on your side. Call us on 1800 200 123
The Don'ts
X Organise for non-emergency repairs without checking with us first.
X Employ any builders to start any structural repairs without our agreement.
X Throw away any paper work, you'll need this to support your claim
X Dispose of any damaged property until we have had the chance to examine it.