My Policy Cover

You have removed a specified item from my policy. What should I do?

For Home Insurance Customers

Our Customer Care team will always try to contact you before removing an item however if we have removed a specified item from your policy it will be due to one of the following reasons:

1. The valuation hasn’t been received or didn’t include the full information needed

To add this item back on, you will need to send in the valuation and contact our Customer Care team on 01 524 6029. Details of what needs to be included in your valuation can be found here

2. There has been a claim for loss or theft of the item

If you have replaced this item and want to specify it, please contact our Customer Care team on 01 524 6029.

When you contact us, we will let you know if there is a change to your premium to add the item back onto the policy.

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