Due to the recent weather, we are experiencing an increase in our call volumes.
We value all our customers and would like to assist all our customers immediately. We hope you understand that we need to speak to the customers who are most impacted quickly.
If your property is not watertight please arrange to make it secure to prevent further damage. Please take photographs of the damaged items where possible.
In the event that you have up to 20 tiles in total blown off the roof and the damage is less than €2000, please arrange for repairs to be carried out. Kindly send us your invoice with your policy number by email to firstname.lastname@example.org. Not everything is covered for storm damage, for example, we don’t cover loss or damage to garden furniture or trampolines, damage to fences, gates or decking, damage to trees, lawns, hedges, plants or shrubbery. If you have any queries about what is covered please refer to your policy wording or contact us on the numbers below.
In the event of roof and internal damage by Storm or Flood you may contact us by phone 1890 200123 or RSA 1890 290100 by email to email@example.com giving us your contact number where we will contact you. We need to capture the details and the severity of your claim which may result in us arranging for our representative to visit you. In the intervening period if you wish to remove damaged items from your home please do so but kindly remember to retain them for inspection.